How does a laundromat work?
Put your laundry into a free machine, choose the machine number and pay at the payment terminal, then press the start button on the machine. After about 35 minutes your laundry is clean, and after another 20 to 40 minutes in the dryer it's dry.
One standard in all 7 Wash&Go laundromats
Washing, drying and paying work the same everywhere: once you've done your laundry at the laundromat Ludwigsburg, you'll know your way around Stuttgart and Karlsruhe straight away. This laundromat guide takes you step by step through your first visit to Stuttgarter Straße: from loading the drum and paying at the payment terminal to dry laundry. No appointment, no sign-up, and you're usually done in about an hour.
Washing in 5 steps.
The laundromat Ludwigsburg has two sizes: 8 kg for everyday laundry, 18 kg for duvets, jackets and big loads. If you need both, just use two machines at the same time. Ideally, sort your laundry by colour and temperature at home, so things go faster once you're here. How much fits into one drum: How much laundry fits in 8 kg?
01Load
Empty the pockets, put the laundry loosely into the drum, leave a hand's width of space and close the door firmly. That way the laundry can move freely and gets thoroughly clean.
8 kg or 18 kg02Detergent
Put your own detergent in the drawer or buy it at the payment terminal: detergent €0.70, fabric softener €0.40 (with the discount card from €0.50 and €0.30).
own detergent welcome03Choose the machine
At the payment terminal, enter the number of your machine and choose the programme or temperature. The temperature doesn't change the price: 60 degrees costs the same as 30 degrees.
04Pay
Cash, all major credit and debit cards, contactless with Apple Pay and Google Pay, or the discount card.
€5.00 · XXL €13.5005Press the start button
Go back to the machine and press the start button. From now on the wash runs by itself, and you don't need to stand next to it.
approx. 35 min
Drying: you pay for the minutes.
The 4 dryers at the laundromat Ludwigsburg take 20 kg, so they also fit the load from the large XXL washing machine. Washing and drying together usually take 55 to 75 minutes. What the time depends on: How long does laundry take at a laundromat?
01Transfer
Put the wet laundry into one of the 4 dryers and close the door. A whole duvet fits in comfortably.
up to 20 kg02Choose the time
At the payment terminal, choose the dryer number and the running time. For most loads, 20 to 40 minutes is enough.
€1.50 per 10 min.03Pay
Just like for washing, with the discount card from €1.10 per 10 minutes.
04Temperature and start
Set the temperature right at the dryer: 30, 40, 60 or 80 °C. The warmer, the faster it dries. Still damp? Just add another 10 minutes.
30 · 40 · 60 · 80 °C
What must not go in the machines.
This keeps the machines clean for everyone who washes after you. You can use several machines at the same time at any point: you pay for each one separately at the payment terminal. The rules apply at all 7 Wash&Go laundromats, and there's a good reason behind each one.
- Shoes and trainersThey damage the drum and get ruined themselves.
- DyeingTraces of dye stay in the machine and would otherwise end up in the next person's laundry.
- Pet blanketsFrom dogs or horses: allergy sufferers wash after you, and otherwise we can't guarantee cleanliness.
- Work clothes soiled with oil, petrol or heavy dirtAlso textiles with solvents: the residues stay in the drum.
- Floor mops and cleaning clothsFor hygiene reasons.
- Rigid rugsFor example with a firm rubber backing: they can damage the machine. Flexible rugs that can be folded are allowed.
All done. What now?
Once the dryer stops, you're almost there. These last few steps round off your visit to the laundromat Ludwigsburg, for you and for everyone who comes after you. What to bring on your first visit is in the checklist for the public washing machine.
- Collect your laundry promptlyAs soon as the washing machine or dryer has finished, take your laundry out. That way the machine is free again for the next person.
- A quick look inside the drumSingle socks love to hide behind the door seal. One quick check, and nothing gets left behind at the laundromat.
- Fold it right hereThere are counters for folding while the laundry is still warm. That way it goes home smooth and tidy.
- Take your receiptEvery payment at the payment terminal comes with a receipt, handy for your accounts or for billing a holiday rental.
- Save next timeWith the discount card you wash from €3.80 and dry from €1.10 per 10 minutes, at all 7 Wash&Go laundromats.
- Now you know every laundromatPayment terminal, start button, dryer: the process is the same in Ludwigsburg, Stuttgart and Karlsruhe. Now you know how a laundromat works.
Stuck at the terminal?
The instructions hang right next to the payment terminal, in German and English. If something still doesn't work, support will help you straight away by phone.
Call Support hotline +49 711 96893785